It's time to reinvent management. You can help.
Customer service professionals nurture a company’s most important assets – its customers –, but they are also some of its lowest paid employees.
Hack by Marton Jojarth on June 12, 2015
With globalization and technology, skills become obsolete rapidly. The traditional approach of performing specialist work is less effective.
No one likes annual performance reviews. Managers hate doing them and employees hate getting them. Instead of wasting time on this, I suggest totally eliminating the annual perforance review.
Hack by Marton Jojarth on June 30, 2015
A well-known consulting firm in urban and rural planning was losing momentum as many of its consultants were approaching retirement. Based on a tailored customer survey, ValueMetrix provided the
Story by Anders Magnusson on October 6, 2010
Determined to foster a culture of continuous feedback, enable coaching relationships outside traditional hierarchies, and encourage meaningful recognition among his engineering team, Gilt Groupe's Joh
Story by Nicholas Stein on July 18, 2011
We've all heard the term 'talent management' before and seen it used to varying degress of success.  Often it's some mysterious happening that occurs around the boardroom table once a year, requi
Hack by Vicki Caisley on September 28, 2011
Video games are attractive to players because such games offer direct incentives and rewards for accomplishments achieved.  Gamers game because the activity offers individual award and recognitio
Hack by Vidia S. Ramdeen on November 24, 2011

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