The Chief Executive Officer of my Company said, “Our customer must be in the center of everything we do.” I am not sure the company’s first line managers are acting on this statement.
If value chains are being transformed into value networks and hierarchies turn into collaborative communities, will traditional sales still be effective?
I can summarize your slow growth easily. There are two types of people you and HR would never hire. You adore Steve Jobs and Einstein. Yet, let’s be honest shall we. You use Apple products.
Good questions generate thought, focus, and action from the listener. They also convey respect. Is it any wonder that 95% of leaders prefer to be asked questions rather than told what to do?
A boldly original, radical retake on the practice and theory of management from the “both…and” view of “ecologics”, that embraces and contains the “either/or” logic of economics.
When you go to a hospital, who cares for you? As a patient, you will see physicians, nurses, and maybe a few medical assistants or lab techs. There is a lot more going on beind the scenes, though.
